The Small Business Toolkit
Malvern Mbirimi
This podcast is your roadmap to mastering the art of productivity in today's fast-paced world. We dive deep into the latest productivity tech tools designed to streamline your workflow, boost your efficiency, and free up valuable time - whether you're a busy entrepreneur running a small business or an individual juggling work, family, and personal goals. Each episode we explore different automation solutions, project management apps, time-saving hacks, and cutting-edge AI-powered assistants. We'll show you how to leverage technology to conquer your workload and minimize distractions.
Episodes
Learn how to choose a CRM
Most people buy a CRM, hate it, and return to their spreadsheet. Here's how to choose one you'll actually use.Useful ToolsAccounting software for Small Businesses (90% off)XERO : https://referrals.xero.com/dex1wnfjm3uu-mx0ldrThis affiliate link will include a discount of 90% off for your first 6 months using XERODownload Question and category Sheet : https://drive.google.com/file/d/1-HRDcKqt_BfSlgykRIsyYJf5oc7Y8e2D/view?usp=drive_linkListen to Episode on You Tube : https://youtu.be/VbIG-0rj-lg?list=PLD5UBwyhMVBo
What a CRM actualy is
This is episode one, so it opens with a short introduction to the show. Then, if you're running your business on sticky notes, your inbox, and your own memory, this episode is the fix. We explain what a CRM (Customer Relationship Management) actually is, without the jargon: it's really just a smart address book that remembers every customer's whole story, so quotes don't go unchased and follow-ups don't get forgotten.You'll learn what a CRM is in simple terms, the five parts inside every CRM for small business, the myths that keep owners stuck on paper, and how to choose between the best free CRM options like HubSpot and Zoho. We also cover how AI is making CRM software far easier for beginners, and the one follow-up habit worth adopting before you pick any tool at all.Perfect for solo owners, tradespeople, salons, shops, and service businesses.Useful ToolsAccounting software for Small Businesses (90% off)XERO : https://referrals.xero.com/dex1wnfjm3uu-mx0ldrThis affiliate link will include a discount of 90% off for your first 6 months using XERO